Legal

Privacy Policy

Last updated: September 2026

MetaRock Laboratories (“MetaRock,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website (the “Site”), how we use it, and the choices you have.

1. Information we collect

Information you give us

When you request a quote, download a brochure or contact us, we collect the details you enter in the form. This may include your name, company, job title, email address, phone number, country, the product or service you’re interested in, and your message.

Information collected automatically

Like most websites, our servers and service providers record technical data. This includes your IP address, browser type, device, pages visited, referring page, and the date and time of your visit.

Cookies

We use cookies that the Site needs to work, such as security and form functions. You can block or delete cookies in your browser settings, but some parts of the Site may not work properly.

2. How we use your information

• To respond to quote requests, brochure requests and enquiries
• To provide technical information, proposals and after-sales support
• To send occasional product or service updates, if you’ve agreed to receive them (you can unsubscribe at any time)
• To maintain, secure and improve the Site
• To meet legal, accounting and export-compliance obligations

We do not sell your personal information.

3. Sharing your information

We share information only with:

• Service providers that help us run the Site and our business, such as website hosting (Hostinger), form handling, email delivery and web fonts (Google Fonts). These providers may process data on our behalf.
• Authorized distributors or representatives in your region, when needed to answer your enquiry.
• Authorities, when required by law or to protect our rights.

4. International transfers

MetaRock is based in the United States. If you contact us from another country, your information may be processed in the U.S. or in other countries where our providers operate.

5. Data retention

We keep enquiry and customer information for as long as needed to respond to you, support any products you purchase, and meet legal requirements. After that, we delete or anonymize it.

6. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is completely secure.

7. Your rights

Depending on where you live, you may have the right to:

• access, correct or delete your personal information
• object to or restrict certain processing
• withdraw consent to marketing

To make a request, email info@metarocklab.com. If you are in the EU or UK, you may also complain to your local data protection authority.

8. Children

The Site is intended for business and professional users. We do not knowingly collect information from anyone under 16.

9. Third-party links

The Site may link to other websites, such as publications or partner sites. We are not responsible for their privacy practices.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

11. Contact us